System Update for Customer Accounts
Thank you for always using La Pomme web store.
To ensure our customers' valuable information is more secure and accessible with higher security, we have updated our customer account system today, July 7, 2026. With this system update, our website has also undergone a slight renewal.
■ Previous Login Method
Enter your registered account email address and password
■ New Login Method
Enter your email address and a one-time authentication code
* The authentication code will be sent to the email address you entered.
* The password you used previously will no longer be used.
New Login Method Details: Step 1
Open the login screen and enter your email address.
When you enter your email address, the color of the arrow to the right of the email address input field will change.
Once the arrow color changes, click (or tap) the arrow.
* Checking "Receive special offers by email" will subscribe you to our newsletter.
New Login Method Details: Step 2
An email containing a code will be sent to the email address you entered.
Remember or copy the code in the email.
New Login Method Details: Step 3
Enter the code received in the email on the login screen to complete your login.
The code is valid for 15 minutes.
If you cannot check the email or enter the login code within 15 minutes, please resend the code.
New Login Method Details: Step 4
Upon successful login, you can view various information such as your past purchase history and the shipping address for ordered items.
You can use convenient features such as reordering your favorite products from your purchase history or setting up payment methods.
Your member account can only be logged in by those who can receive emails, as it uses a one-time code sent to your registered email address.
This provides a higher level of security than the previous password-based login.
